New Orleans Marriott Metairie At Lakeway Hotel, Metairie ➤ Reviews, Rooms & Prices 2024

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About the Hotel

3838 N. Causeway Boulevard, Metairie, Louisiana, United States of America, 70002

The New Orleans Marriott Metairie at Lakeway is the only AAA 4-Diamond hotel in Jefferson Parish. Located on the peaceful shores of Lake Pontchartrain, it offers modern amenities in a prime position minutes from downtown New Orleans. The hotel features captivating views of the Greater New Orleans Area and is situated in the bustling Central Business District. Guests enjoy easy access to local attractions including the French Quarter and the International Airport.

Location

Conveniently located just 8 miles from downtown New Orleans, the hotel is a short drive from the French Quarter and the Mercedes-Benz Superdome. Complimentary Wi-Fi is available in communal areas, enhancing connectivity for guests. Louis Armstrong New Orleans International Airport is approximately 6.5 miles away, providing easy access for travelers.

Rooms

The hotel has 220 guest rooms and suites designed for comfort and convenience. Most rooms offer views of Lake Pontchartrain or the skyline of New Orleans. Each room is equipped with premium bedding, complimentary Wi-Fi, and a flat-screen TV. Certain rooms also feature a seating area for relaxation.

Eat & Drink

Bistreaux Metairie serves locally sourced Southern delicacies and Creole dishes for breakfast, lunch, and dinner. The restaurant provides a casual setting for dining, focusing on elevated comfort food. Additionally, a coffee house offers Starbucks beverages and grab-and-go snacks.

Leisure & Business

The property offers over 10,500 square feet of flexible event space, catering to a variety of meetings and functions. Guests can utilize the Premier Fitness Health Club, a sports court, and gym at the adjacent Lakeway Athletic Club. The hotel provides full business services, including audio/visual support and catering options.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

4 persons

27 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Executive One-Bedroom King Suite

Max:

4 persons

35 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room

Max:

4 persons

27 m²

Bed options:

1 King Size Bed

Lake view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Metairie 2.4 mi

Airports

Louis Armstrong New Orleans International (MSY) 8.1 mi

New Orleans Lakefront (NEW) 12.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

The room I stayed in was impressively spacious, allowing for a relaxing experience and plenty of room to move around.view full review

Delicious Recommendation

I truly enjoyed the restaurant recommendation from the receptionist; Drago's was just a short drive away and offered fantastic food!view full review

Excellent Valet Service

The valet service was outstanding! They were always friendly and made the process of parking incredibly easy.view full review

Cozy Bed!

I had a wonderful night's sleep in a comfortable bed that provided just the right amount of support and comfort.view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Valet parking
Room service
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

3838 N. Causeway Boulevard, Metairie, Louisiana, United States of America, 70002

Map view

3838 N. Causeway Boulevard, Metairie, Louisiana, United States of America, 70002

City landmarks

Shopping Area

Lakeside Shopping Center

1.2 mi

Pontchartrain Place Shopping Center

3500 ft

Thirty-Five O One Seventh Avenue Shopping Center

4000 ft

The Place Plaza Shopping Center

5000 ft

Village Square Shopping Center

1.0 mi

Metairie Church

2500 ft

Lakeside Plaza Shopping Center

3100 ft

Millstream Shopping Center

1.4 mi

Mall

Dillard's

4100 ft

Alexander Room and Terrace

4000 ft

1599 Bonnabel Blvd

Bonnabel Boat Launch

1.6 mi

Events

Cypress Hall

4800 ft

Ney Rey Park

1.9 mi

Metairie Business District

5200 ft

Fun Space

1.0 mi

Veterans Memorial Square

1.0 mi

Eastern College of Health

1.1 mi

Church

Lakeside Baptist Church

1.1 mi

Synagogue

Congregation Beth Israel

1.3 mi

Saint Clement of Rome

1.2 mi

Church

St. Clement of Rome Catholic Church

1.2 mi

Church

Metairie United Methodist Church

1.3 mi

Church

First English Lutheran Church

1.3 mi

Rockin Horse Lounge

1.3 mi

Synagogue

Congregation Gates of Prayer

1.3 mi

Airline Home Inc of Metairie

1.3 mi

Amusement Park

Lakeshore Playground

1.5 mi

Chabad Jewish Center of Metairie

1.4 mi

Retif Park

2.1 mi

Doctors Hospital Of Jefferson

1.6 mi

Nearby

Thirty-Five O One Seventh Avenue Shopping Center

2300 ft

Pontchartrain Place Shopping Center

2600 ft

The Place Plaza Shopping Center

3900 ft

Lakeside Plaza Shopping Center

3200 ft

Metairie Church

3900 ft

Restaurants

Knuckleheads Sports Pub & Grille

2800 ft

3535 Severn Ave Ste 10

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

friendly staff

spacious rooms

outdated design

confusing location

7.4/10

Very good

Rooms

7.7

Location

7.3

Service

8.3

Dining

6.3

William

United States of America, January 2024

7.6/10

I had a great stay at the hotel with a clean room and a wonderful view of the Pontchartrain from the lower floors. The location was excellent, although there were hidden parking fees to be aware of. The staff was polite and friendly, making my overall experience positive. However, the dining experience had some issues with incorrect food items. The facilities were good overall.

Rooms

8.0

The room I stayed in was clean and comfortable with a nice view of the Pontchartrain from the lower floors. It offered either a king bed with a pullout sofa or two doubles.

Service

7.0

The staff at the hotel were polite and friendly, attending to my requests promptly. However, there were some issues with service related to taking food orders and room amenities.

Location

9.0

The location of the hotel was convenient, situated in an office tower on the main road, although reaching it required navigating through side streets. It was away from the hustle and bustle of downtown New Orleans, near a shopping center.

Dining

6.0

The dining experience had a mix of positive and negative aspects. The burrito I ordered was supposed to be pork-free but contained pork, however, there were home-grown organic fruits available.

Facilities

8.0

The hotel had a good range of facilities including room service, car hire, dry cleaning, valet parking, and a welcome drink. However, there were some issues with the amenities in the room.

Leonard

United States of America, August 2023

7.4/10

Upon arrival at 5 pm, our room on the lower floors wasn't ready, but the front desk concierge kindly offered us a complimentary appetizer and drink for the wait. The room could use a new design as it gives off a low-budget vibe.

Rooms

7.0

The room on the lower floors was spacious and comfortable despite not being ready upon arrival. It could benefit from a fresh design.

Service

9.0

The service was excellent. Despite running a little behind, the staff was most helpful and friendly, always accommodating any requests promptly.

Location

6.0

The hotel is in an office tower on the main road but requires navigating several side streets to reach. While it offers a nice setting right on the lake, it could benefit from some updates around the property.

Dining

7.0

The dining experience was enjoyable but not exceptional, resembling a Ressidence Inn or Quinta dining. The staff did fall short in some areas, but the food quality was decent.

Facilities

8.0

The hotel offers the basic facilities one would expect, similar to those at a Ressidence Inn or Quinta.

friendly staff

outdated design

Kenneth

United States of America, April 2023

7.4/10

My stay at the hotel was a mixed experience. The rooms were very clean and smelled fresh, providing a comfortable environment to rest after a long day, which was a definite plus. However, there was a cleanliness issue with a leak from the wall, which was a bit of a downside.

Rooms

8.0

The rooms were very clean and smelled fresh, making it easy for me to get some rest after a long day without worrying about bed bugs or mold. However, there was an issue with a leak from the wall.

Service

9.0

The service was very courteous and friendly. The staff responded promptly to my request to resolve a conflict, which was much appreciated.

Location

7.0

The location of the hotel seemed good overall. The staff was friendly, but there were additional charges for amenities like the pool, and I was informed I couldn't have a rollaway bed due to a fire hazard, which was a bit disappointing.

Dining

6.0

The dining experience was good but not great, and it was the only area where the staff fell short of my expectations. However, I found the food to be decent overall.

Facilities

7.0

The facilities at the hotel were satisfactory overall. There were some minor issues, but nothing too significant to affect my stay significantly.